Services
What We Do

Great People + Proven Processes = Efficiency & Cost Savings

Corporations have been using vendors with special core industry expertise as a management solution for over 40 years. The opportunities for areas to outsource are often difficult to recognize and define. We help you identify these hidden areas and deploy leading-edge services. OMG's outsourced functions are seamlessly integrated within your firm's framework and culture. We provide so much more than just cost savings - we provide a proven management tool offering efficiency, enhanced productivity, and industry expertise allowing your firm to focus on its core business.

 Some of the many industries we service are Insurance, Hospitals and Healthcare, Manufacturing, City/County Government, Banking/Financial, Education, Legal, High-Tech, Non-Profit.

 
Standards of Performance

OMG is committed to performing its services in a skilled and competent manner and in accordance with regular industry standards. We will obey all statutes, regulations and codes in connection with performing services for your organization. OMG abides by the current Privacy Act standards (HIPAA) maintaining total confidentiality regarding client/employee information.

OMG guarantees that all services will be performed by competent personnel. If, at any time, the services provided by OMG do not conform to this warranty, OMG will correct such non-conforming services at its own expense.

In performance of all services for your company, OMG and its employees will comply with applicable laws, particularly postal service laws and regulations. OMG provides adequate insurance to cover its commitments under its agreement with your company.

 
Safety Standards

It is OMG's policy to provide a working environment in compliance with State and Federal occupational safety and health guidelines. The personal and collective safety and health of all OMG employees is of primary importance.

OMG's employees receive ongoing training on all service center equipment, the latest technology, and efficient document processing procedures. In addition, at all times, all personnel follow safe work practices and procedures ensuring the safest possible work environment.

 
Equipment

At the request of your company, OMG will assist in selling or disposing of excess service center equipment currently owned and used by your company. When your company elects to engage in a relationship with us, OMG will advise your company on the equipment best suited to meet your needs. OMG does not sell equipment; nor are we associated with any particular company or brand. As such, we are dedicated to enabling seamless applications and ensuring that you receive the most cost-effective solutions for your business needs.

 
OMG Standard Site Review System

OMG takes pride in their Standard Site Review procedures which are customized for each client location. Each client location is managed according to its site-specific needs and requirements. The following is a description of standard site review procedures provided to each OMG Client.

Quarterly Review Binder: The Review Binder process provides comprehensive quarterly updates of volume, initiatives, cost savings, and other pertinent site-specific requirements, as determined by OMG and the client. In addition, we evaluate our performance against agreed-upon measurements. Along with client participants, participating in each quarterly site review is OMG's site Account Manager, the Field Manager and periodically, OMG's President.

Transition Plan/Implementation Plan: OMG’s methodologies provide a seamless transition and/or implementation plan while assuming responsibility for the management of your non-core functions. This can be accomplished with experienced OMG industry-specific professionals; or if you choose, we can interview existing employees for OMG positions and training. This plan is Microsoft Project-based; a very detailed and step-by-step action plan containing all task items are created and utilized during the implementation stage.

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Touch Point Reviews: Utilizing customized software and flowcharts, OMG outlines and reviews the structure, organization, and procedures of each area to eliminate redundancies and determine areas for improvement.

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Recommendations: OMG provides much more than reports on past performance and current status. We work diligently to provide proactive solutions and initiatives for your current and future business needs. We are your business partner and advisor in the areas of equipment, processes, procedures, business plans, budget and long-range planning.

Value Added, Up to Date Results: While offering real solutions to existing challenges within your organization, OMG will continue to provide up-to-date information and services. We will always be ready for any new challenges within your business. Our knowledge and expertise in the market place accompanies a long-term commitment to the services important to you. We deliver:

  • Disaster Recovery Plans
  • Hazardous mail policies and procedures
  • HIPAA/confidentiality monitoring and compliance
  • Adherence to CDC recommendations for suspicious mail
  • Research and recommendations of current technology
  • Policy and procedure updates as process improvements occur

“We continue to challenge their staff for process improvements, proactive solutions
to everyday problems and financial management of our shipping and mailroom expenses”

A diversified producer of well-known wines and spirits.
 
OMG Document and Imaging Services (OMGDS)
Need Copying & Imaging Services?
Trust in OMG Document Services!!


OMGDS is a division of OMG, LLC. OMGDS provides document services to over 300 companies in the Louisville, KY area. Because we are located downtown, we supply many law firms with "on the spot" legal copies and documents. In addition, we have a large clientele base in the healthcare industry and also serve general corporations. With twenty-five years of combined duplicating experience, we offer the opportunity for businesses to manage and retain their documents with greater ease and efficiency.

 

OMGDS Services:

OMGDS Focus

Duplicating & Imaging Services

  • Black & White Duplication
  • Color Duplication
  • Custom Tabs
  • Digital Printing
  • GBC Binding
  • Velo Binding Bates Labels
  • Oversized & Blueprint Duplication
  • Wide Format Printing
  • Foam Board Mounting
  • Video Duplication
  • CD-DVD Duplication
  • Stationery Printing
  • Business Cards
  • Imaging
  • Electronic File Duplication
  • X-Ray Duplication
  • Transparencies
  • Free pickup & delivery (for local clients)
  • Professional Services
  • Confidential Document Reproduction
  • Cost Effective Document Solutions
  • Customer Satisfaction Driven Services
  • Highly Trained Production Staff
  • Proven Industry Methods
  • State-of-the Art Equipment
  • Letter Shop
  • Mail/Copy Center Consulting
  • Bulk Mail
  • Imaging to a variety of formats:
    • File Preparation
    • Scanning
    • Electronic Filing
    • OCR/Document Enhancement
    • Quality Control
    • File Tree Initiation
    • Indexing

 

To contact the Document Center Representatives:

  • Todd Richards, GM of Document Serivces: (502) 315-2679 - This e-mail address is being protected from spambots, you need JavaScript enabled to view it
  • Nash Hughes, Account Executive: (502) 644-6445 - This e-mail address is being protected from spambots, you need JavaScript enabled to view it