To Whom It May Concern:
I am writing this letter to highly recommend OMG, LLC as your provider of mailroom, policy assembly, and other facilities management services.

Our company, a large insurance company recognized as a leading expert in the specialty insurance industry, hired OMG in 1998 to manage our mailroom, shipping, document imaging, and policy assembly functions for us. One primary reason we chose OMG as our vendor is that their management and staff are a local and regional team. That has proven to be a good solution for us because they have been quickly responsive to our needs.

The transition from company employees to OMG staff went very smoothly. OMG had a wonderful plan to ensure our business services continued while personnel transitions occurred.

We continue to be pleased with the OMG management and staff. The attention to detail and professional understanding of equipment, automation processes, U.S.P.S. and other facilities routines allow management at our company to concentrate on the insurance business, knowing the back office service centers are in competent hands. Especially important for us has been their ability to efficiently manage our policy assembly and mailing process.

Since 1998, OMG has been instrumental in helping our company save money on the processes they manage for us. With our recent transition to per-piece pricing, we are now paying OMG based on our volumes, which is in line with our business plans.

When you bring OMG on board, you can be assured you will have a partner vendor proactively looking out for your best interests in both process and cost efficiencies. On-time, accurate, and customized reports keep all the management information I need readily available. Believe me when I say, OMG has procedural discipline and customer service down to a science.

I can absolutely recommend OMG, LLC as a Facilities Management vendor!

Sincerely,
Senior Project Manager
Large Insurance organization recognized as a leading expert in the specialty insurance industry

To Whom It May Concern:
In early 2004 our company entered an outsourcing agreement with OMG relative to our mail and file room management. To date, we have been very pleased with the results.

OMG has recruited and trained quality individuals to manage and perform the duties of both areas. They performed detailed analysis of the functions, initiated changes where necessary, and have monitored the results with a view to improved services and performance. In addition, OMG introduced cost savings plans relative to supplies ordering and staffing, while insuring a high level of service to all business units. Their flexibility in adapting to our practices and procedures has been key to their success within our organization.

We continue to be pleased with the results of this decision, and continue to look for ways to further leverage our partnership for future benefits.

Sincerely,
FLMI Vice President
Large Financial Life Insurance Company