Sutter Health USPS
With the system divided into 7 different regions, inconsistent use of available USPS discounts, multiple concerns over PHI protection during the mail sorting and delivery process, and unapproved procured services…
With the system divided into 7 different regions, inconsistent use of available USPS discounts, multiple concerns over PHI protection during the mail sorting and delivery process, and unapproved procured services…
Proof of Mailing, though vague and undefined, is required for all notice of cancellation for insurance coverage. Large volumes and Non-compliance would result in steep fees. OMG evaluates what options…
With 75 clinics and a commercial warehouse operation in the region, there was significant overstaffing and overlap between courier systems. An overabundance of fleet vehicles, various service levels for On-Demand…
A healthcare network was facing issues with its patients. Lost specimens, intermingling of other client deliveries, and lack of standard review processes were causing a lack of cost control and…
A university medical system was experiencing issues with courier services. Problems ranged from cost issues, to poor customer ratings, and incorrect handling of materials and data. OMG created a solution…
A midwestern utility company chose OMG as their answer for mail, print, courier, and document management services. OMG started the transition process by conducting a thorough operations survey to look…