Sutter Mail
With the system divided into 7 different regions, inconsistent use of available USPS discounts, multiple concerns over PHI protection during mail sorting and delivery process, and unapproved procured services and…
Sutter USPS
With over 20 hospitals and clinics in the area, decentralized control created a complex mail system to manage for both the enterprise and the USPS. The enterprise had little knowledge…
Premier Mail Courier
How did OMG support Premier Mail Courier? What was OMG able to do for mail service powerhouse? In-house mail services and courier outside vendors did not communicate well. This opened…
American Modern
Proof of Mailing, though vague and undefined, is required for all notice of cancellation for insurance coverage. Large volumes and Non-compliance would result in steep fees. OMG evaluates what options…
Vizient
With 75 clinics and a commercial warehouse operation in the region, there was significant overstaffing and overlap between courier systems. An overabundance of fleet vehicles, various service levels for On-Demand…
TriHealth Print Services
Employees and contractors had key access to combined mail and print space allowing for HIPPA compliance vulnerability. No one could challenge the cost/value of an outsourced print order, unequal access…
Duly
A healthcare network was facing issues with its patients. Lost specimens, intermingling of other client deliveries, and lack of standard review process were causing a lack of cost control and…
TriHealth Print Services Midwestern
A midwest hospital network had a courier contract coming up for renewal. The current contract pricing was unclear as many charges were hidden in line-items on invoices. OMG was able…
Oregon Health & Science University
A university medical system was experiencing issues with courier services. Problems ranged from cost issues, to poor customer ratings, and incorrect handling of materials and data. OMG created a solution…
LG&E KU
A midwestern utility company chose OMG as their answer for Mail, print, courier, and document management services. OMG started the transition process by conducting a thorough operations survey to look…