Sutter USPS

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With over 20 hospitals and clinics in the area, decentralized control created a complex mail system to manage for both the enterprise and the USPS. The enterprise had little knowledge of the mail systems operating across the four regions. Mail management was left to the administrations of each building and overspending resulted from this decentralization.

OMG validated additional permits, developed and optimized an enterprise mail system and simplified the administration process and overall cost.

This resulted in expansion of two regional mail hubs, centralizing inbound and outbound volume processing. Reduced the number of actively used permits by 86.7%. Annual savings of $38,400, and recovered fees totaling 448,700 in idle permit account balances.

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